[email protected] | https://appypath.net/portfolio
June 2021 - Present
Led and managed the User Experience (UX) team, spearheading the design and delivery of user-centric experiences across diverse products and platforms. Championed a user-centered approach, leveraging data, research, and design thinking to ensure exceptional product experiences. Cultivated strong partnerships with stakeholders and fostered a high-performing UX team through coaching, development, and building a strong team structure.
<aside> <img src="/icons/trophy_gray.svg" alt="/icons/trophy_gray.svg" width="40px" /> Accomplishments
March 2014 - June 2021
Led and directed user experience (UX) and quality assurance (QA) initiatives, driving user-centric design solutions across enterprise products and services. Championed strategic design thinking and partnered with stakeholders to identify business needs, validate pain points, and implement innovative solutions. Conducted user research, managed UAT processes, and fostered a culture of continuous improvement.
March 2012 - March 2014
Managed client transition to a new global commercial card payment system, ensuring frictionless user experience and seamless integration of the clients’ accounting solution with the JP Morgan system.
July 2008 - March 2012
Designed and performed quality assurance activities for agile software development projects in a regulated environment, assessing the usability and learnability of the software in an iterative manner.
June 2004 - March 2008
Taught competition-level Mathematics to top ranked grade school and high school students in preparation for local and international Mathematics competitions.
CERTIFICATES
AWARDS AND HONORS